Data Protection

96bet Privacy Policy

Your personal data is held by us as a sacred trust. Everything about how we collect, use, and protect your information is explained here, openly and transparently.

Last Updated: July 2026
SSL Encryption Protection
0 Selling Data to Third Parties
24/7 Data Protection Oversight
100% User Controls
1

Introduction & Our Commitment

Welcome to 96bet. We believe the foundation of a trustworthy betting platform is transparency and respect for user data. This privacy policy explains what information 96bet collects, why we collect it, and how it is used and kept secure.

Using our platform means you agree to this Privacy Policy. Please read it carefully before registering. If any part is unclear, contact our Support Team — we're always here to help.

96bet collects only the information that is necessary. We never sell your personal data to third parties. You have full control over your information — you can view, correct, or request deletion of your data at any time.

In short: Your privacy is our responsibility. Your data on 96bet is completely secure and will never be misused.

2

What Information We Collect

96bet collects your information in several ways. Below is a detailed breakdown of what types of data are collected and under what circumstances.

Information Collected at Registration
  • Full Name (as per National ID)
  • Date of birth (for age verification)
  • Mobile Number & Email Address
  • Current address and district
  • Preferred payment method details
Financial transaction details
  • Deposit & Withdrawal Amounts and Dates
  • Mobile banking number (bKash, Nagad, Rocket, etc.)
  • Transaction Reference Number
  • Betting history and win/loss records
Automatically Collected Information
  • IP Address & Device Type
  • Browser and operating system information
  • Time spent on the site and pages visited
  • Login time and location (for security purposes only)
  • Cookies and tracking pixel data

As part of KYC verification, we may request a photo of your National ID, passport, or driving licence. This information is used solely for identity verification and is stored with the highest level of security.

3

How Your Information Is Used

We use your information only for specific, legitimate purposes. The table below clearly shows what data is used for and why.

Data Type Purpose of Use Legal Basis
Name and identity information Account creation and KYC verification Contract Fulfillment
Contact Information OTP Delivery, Notifications & Support Contract Fulfillment
Financial Information Payment processing and fraud prevention Legal obligations
Bet History Bonus eligibility and responsible gaming monitoring Legitimate Interest
Device & Login Information Account Security & Fraud Detection Legitimate Interest
Browsing Behaviour Service improvement and personalized experience Consent

We may use your information to notify you of relevant promotions and offers — but only if you have notifications enabled. You can turn off marketing notifications at any time from your account settings.

4

Data Sharing Policy

96bet never sells your personal data. However, in certain limited circumstances, some information may need to be shared. Those situations are clearly outlined below:

  • Payment processors: Only transaction-related information is shared with our mobile banking partners solely to process deposits and withdrawals.
  • Legal Authorities: In the event of a court order or government investigation, we may be required to disclose information in accordance with applicable law.
  • Anti-Fraud Agencies: Data may be shared with regulatory authorities in investigations related to money laundering or fraud.
  • Technology service providers: Limited data may be shared with trusted technology partners for server hosting or cybersecurity services; however, they are also bound by our Privacy Policy.

Important: Your data is never shared with any third parties beyond those listed above. We do not provide your information to advertisers or data brokers.

5

Cookies & Tracking Technologies

The 96bet website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help the site remember your preferences and login details.

Essential Cookies
  • Maintains login session
  • Stores security tokens
  • Remembers Language Preference
  • Cannot be disabled
Analytics Cookies
  • Number of Visitors
  • Most visited pages
  • Measuring site performance
  • You Can Disable

You can delete or block cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect how certain features on the site function.

6

Data Security Measures

96bet uses cutting-edge technology to protect your data. Our security is not limited to a single layer — protection is enforced across multiple levels.

  • SSL/TLS Encryption: All data transfers between your browser and our servers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Identity is verified via a one-time OTP sent to your mobile at login.
  • Firewall protection: Our servers are protected by enterprise-grade firewalls.
  • Regular security audits: Regular audits are carried out by external cybersecurity experts.
  • Data Minimization: Only the data that is strictly necessary is stored — nothing more.
  • Staff Training: All our staff are trained in data protection and bound by confidentiality agreements.

Please note that no one can guarantee 100% security on the internet. If you notice any suspicious activity on your account, contact our support team immediately.

7

Your Rights

At 96bet, you have full control over your personal data. You can exercise the following rights at any time:

Right to Access Your Data
You can request to see what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data upon account closure (except where legally required).
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Right to Data Portability
You can request a copy of your data in a commonly used, readable format.
Right to Object
You can object to your data being used for marketing or profiling.

To exercise any of your rights, please support@96bet.click Email us at the address provided. We will respond to your request within 30 business days.

8

Data Retention Period

We only retain your data for as long as necessary. The retention periods below are based on legal and business requirements:

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records 7 years as required by legal obligations
Betting History While account is active + 3 years
Customer Service Contact 2 years after resolution
Login and session logs 90 Days
Marketing Preferences Until consent is withdrawn

Once the retention period expires, your data is automatically deleted or anonymized so you can no longer be identified.

9

Children's Privacy

96bet is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. Age is verified during registration, and KYC verification is mandatory in any case where there is doubt.

If a minor's data enters our system for any reason, it will be deleted immediately and the associated account will be closed. Please inform us if you become aware of any such instance.

For parents: If you suspect your child is using 96bet, please immediately support@96bet.clickto contact us.

10

Changes to the Privacy Policy

We may need to update our Privacy Policy from time to time due to changes in our business, new technologies, or evolving legal requirements. We will notify you whenever significant changes are made.

  • A notification will be sent to your registered email or mobile number.
  • The "Last Updated" date at the top of this page will be revised.
  • For significant changes, your consent to the updated policy will be requested at login.

Continued use of 96bet after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly.

11

Contact Us

For any questions, concerns, or requests about this Privacy Policy, please contact our Data Protection Team. We take every message seriously and aim to respond promptly.

Contact Information
  • Email: support@96bet.click
  • Response time: Usually within 24–48 hours on business days
  • Live Chat: Available on the website 24/7
Why We're Different

Our Commitment to Protecting Your Data

96bet doesn't just follow the rules — we genuinely respect your privacy.

Industry-Standard Encryption
All your data is secured with 256-bit SSL/TLS encryption. Bank-grade security is applied to every transaction.
No Data Selling
96bet never sells your data to third parties. Your personal information is used solely to deliver our services.
Full Control in Your Hands
View, correct, or request deletion of your data at any time. Your information belongs to you.
Regular security audits
Regular cybersecurity testing is carried out by external specialists. Any vulnerabilities identified are addressed immediately.
Complete Transparency
We communicate everything clearly and in plain English. No hidden terms, no ambiguous language — just straightforward information.
24/7 Privacy Support
Our support team is available around the clock for any questions related to data protection.
Play Safe
Join with Confidence. Play Safe.

Bet on 96bet with peace of mind, knowing your data is secure. Register today and claim your welcome bonus.

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